Privacy Policy
Your privacy matters to us at cbhtopup. Here's how we handle your information.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, player IDs, and order/payment details. If you sign in or link your account through Telegram, we also store your Telegram ID and username to connect your bot activity to your website account.
2. How We Use Your Information
We use your information to process orders, deliver top-ups, verify payments, provide customer support, prevent fraud, and communicate important updates about your account or orders. We don't sell your personal information to third parties.
3. Data Storage & Security
Your data is stored on secured servers with access limited to what's needed to operate the platform. While we take reasonable steps to protect your information, no online service can guarantee complete security, so please keep your login credentials confidential.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences (like language and theme), and understand how our site is used so we can improve it.
5. Third-Party Services
We may use third-party services for payment processing, SMS/notification delivery, and analytics. These providers only receive the information necessary to perform their function and are expected to handle it securely.
6. Your Rights
You can request access to, correction of, or deletion of your personal information by contacting our support team. Some information (such as order history) may be retained as required for accounting or legal purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be reflected with an updated revision date on this page.
8. Contact Us
If you have any questions about how we handle your data, please reach out through our Support page.